All claims for damages, refund or exchange must be made within 30 business day after receiving. The product must be returned in “like new” condition, complete with all packing materials. Customer will be responsible for shipping charges and may be charged a restocking fee.

All returns must be packed with a completed Return Authorization Form. Please contact us at 844.865.5376 or via email to discuss the problem and obtain a return authorization form.

All items must be returned to the following address.

Vogo NA
25 Main Street, 3rd Floor
Tuckahoe, NY 10707